Our Refund and Returns Policy
At EA Gears, we value your satisfaction with every purchase. If, for any reason, you find that your purchased item doesn't meet your expectations, we offer a hassle-free return or exchange policy within 15 days from the date of purchase.
Return Process: To initiate a return or exchange, please ensure the item is unused, in its original packaging, and accompanied by the receipt or proof of purchase. Buyers are responsible for covering the return shipping costs.
Refund or Exchange: Once we receive your returned item, our team will inspect it to ensure it meets the return criteria. We will then process your refund or exchange as per your preference. Refunds will be issued to the original payment method used during the purchase.
Non-Returnable Items: Please note that certain items, such as personalized or customized gear, might not be eligible for return or exchange unless they are defective or damaged upon receipt.
Contact Us: If you have any questions regarding our return and exchange policy, feel free to reach out to our customer service team. We're here to assist you through the process and ensure your satisfaction.